Education & Qualifications:

• High school degree and 3 years related office experience or 2-5 years related office experience required in the following areas: Hospital, MD office, and/or insurance/legal
• Knowledge of medical terminology required; ability to achieve minimum standards (of one wrong) on Assistant Claims Representative test given at the initial meeting
• Experience with Microsoft Word required; ability to achieve minimum standards (of two wrong) on Microsoft Word test given at the initial meeting

• Excellent communication skills required
• Ability to function in a fast-paced, demanding environment while adhering to various time-sensitive deadlines
• Ability to work independently and use good judgment
• Ability to work with varied personalities and department employees
• Ability to maintain a cooperative, courteous and professional relationship while speaking with insureds and claims personnel
• Ability to maintain a high degree of confidentiality, especially regarding information in files
• Must have good organizational skills and be detail oriented
• Ability to function in a professional office environment and utilize standard office equipment.