Facility Scheduling Coordinator
Job Title: Facility Scheduling Coordinator
Job Type: Contract (W2)
Start Date: ASAP
Contract Duration: 6 Months (with potential for extension)
Job Location: Asheboro, NC (onsite role)
Hours/Schedule: Monday-Friday, 8:00am-5:00pm (40 work hours per week)
Compensation: $20 to $23 per hour
Position Overview: A national leader in sustainable waste & environmental solutions is currently seeking a Facility Scheduling Coordinator to join their team in Asheboro, NC. In this role, you will serve as a key liaison between clients and their facility, ensuring a seamless process for scheduling materials, resolving service issues, and maintaining a high level of customer satisfaction. This is a dynamic position that combines client interaction, scheduling coordination, and cross-department collaboration to support efficient facility operations. It’s an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is motivated to make a positive impact in the waste and recycling industry.
Responsibilities:
• Maintain communication, both verbally and electronically, efficiently and professionally.
• Build positive working relationship to ensure client satisfaction.
• Help clients schedule material into the facility.
• Assist clients with approval numbers, for proper handling.
• Collaborate across departments to resolve issues with the different schedules.
• Resolve issues with facility for unscheduled loads.
• Help resolve rejected load issues between client and facility.
• Act as liaison between client and facility.
• Collaborate internally & provide resolutions to clients effectively.
• Analyze needs, recognize potential issues, research alternatives, and provide solutions.
• Respond to client feedback and address service complaints promptly with tier SSM and CSS.
• Contact 3rd party transportation for clients when needed.
• Email and provide explanations to clients, facilities, and sales proficiently.
• Manage schedules based on facility needs and capabilities.
Requirements:
• High School Diploma (or GED).
• At least 1 year of facility scheduling/operations experience or client services experience.
• Experience in the waste or recycling industry is preferred.
• Desire to have direct customer contact & provide high level of customer service.
• Possess strong organizational skills.
• Ability to use sound judgment and problem solve in a fast-paced environment.
• Ability to collaborate and build effective relationships at all levels of the organization.
• Ability to follow detailed oral and written instructions.
• Ability to effectively communicate at all levels both orally and in written form.
• Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook.
DETAILS AT A GLANCE
JOB TITLE: Facility Scheduling Coordinator
JOB TYPE: Contract (W2)
HOURS: Monday-Friday, 8:00am-5:00pm (40 work hours per week)
LOCATION: Asheboro, NC (onsite role)
START DATE: ASAP
DURATION: 6 Months (with potential for extension)
COMPENSATION: $20.00 to $23.00 per hour
BNA RECRUITER: Nick Yacobi
HOW TO APPLY: Click on the apply button and send your resume to BNA. Please make sure to reference the job title in the subject line.
This role is a TEMPORARY position through BNA. You would be employed and paid by our company and working directly with our client.