Personal Injury Case Manager
Job Title: Personal Injury Case Manager
Type: Perm
Start Date: ASAP
Location: Downtown NYC
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Pay Range: $65,000 – $75,000 per year
Benefits: 401(k), Medical Insurance (Health, Dental, and Vision), Life Insurance, Paid Time Off, Bonus opportunities and yearly performance-based bonus
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Schedule: Monday to Friday - 9am – 6pm
Reporting To: Director of Operations / Managing Partner
Team Collaboration: Works closely with attorneys, clients, medical providers, and external vendors.
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Overview
We are seeking a proactive and organized Personal Injury Case Manager to serve as a key liaison between clients, providers, and the legal team. While this is a firm-wide role supporting multiple practice areas, experience in personal injury law—especially handling medical coordination and client communication—is mandatory.
Key Responsibilities
Serve as the primary client liaison, maintaining consistent and professional communication throughout the duration of each matter.
Responsible for new client intakes, open files, and collect necessary information and documentation.
Coordinate appointments and maintain regular contact with third parties, including medical facilities, experts, and service providers.
Track and manage case-related deadlines, documents, and communications across multiple matters and practice areas.
Update the legal team on case developments, treatment progress, and outstanding items.
Draft basic legal correspondence and assist with document preparation.
Use legal practice management software (Centerbase) to maintain accurate and organized digital case files.
Translate and interpret for Spanish-speaking clients.
Qualifications
Minimum 2 years of legal case management experience in a personal injury setting.
Excellent communication, multitasking, and organizational skills.
Strong understanding of legal workflows and ability to support attorneys across different practice areas.
Knowledge of medical terminology and coordinating care.
Proficiency in Microsoft Office; experience with Centerbase or similar software preferred.
Bilingual (Spanish)
Client-focused, dependable, and able to work both independently and collaboratively.
DETAILS AT A GLANCE
JOB TITLE: Personal Injury Case Manager
TIME COMMITMENT: Monday-Friday, 40 hours per week
HOURS: 9a - 6p
JOB TYPE: Full Time
LOCATION: Downtown NYC
START DATE: ASAP
APPLICATION DEADLINE: ASAP
BNA RECRUITER: Thomas S. Taubes
HOW TO APPLY: Click on the apply button, fill out the form and upload your resume.
Please make sure to reference the job title and the BNA Recruiter Name.
This role is a FULL TIME position sourced through BNA. You would be employed and paid by the client company but we would represent you up until the offer stage.