Travel: Some travel to Miami-Dade County Public Schools (~500 locations) will be required as part of this position. Travel and parking expenses will be reimbursed.

The Benefits Representative will work for our client at their main administration office in Miami, FL. This individual will be an integral part of our client's Benefits team and will work closely with them to serve the employees of Miami-Dade County Public Schools (MDCPS). The successful candidate is expected to deliver a very high level of personalized customer service.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Serve as a liaison between home office and MDCPS

• Support MDCPS in the administration & management of the vision plan

• Serve the employees of MDCPS by being an expert on the vision plan but also have working knowledge of all benefit offerings

• Handle walk-in traffic with benefit questions

• Handle benefit phone calls from employees regarding vision plan

• Travel to schools (~500 locations) throughout district to educate employees on benefits programs and wellness initiatives. This role requires access to reliable transportation.

• Attend Health Fairs & Open Enrollment Events

• Work eligibility exception reports for MDCPS

• Work reconciliation reports

• Handle paperwork for COBRA applicants

• Other duties as requested

REQUIREMENTS:

• High School Diploma/GED required; a college degree is preferred

• Experience with the administration of vision care plans and other benefits plans

• Above average oral and written communication skills

• High-level of attention to detail

• Ability to serve in a customer facing role