AV Support Technician – 3571

Job Title: AV Support Technician - 3571
Type: Contract Assignment
Start Date: 4/1/24
Duration: 4/1/24 - 6/30/24 - 520 hours - 3.5 months
Location: Houston TX
Pay Rate: $45/hour

• Experience: 5+ years (or 3 years with an advanced degree) in technology customer support, emphasizing technical infrastructure and exponential technologies.
• Technical Proficiency: Hands-on expertise in troubleshooting AV integrated technologies and repairing computer systems.
• Technology Skills: Direct experience with diverse technologies, such as networking, Windows, Apple iOS, Crestron systems, collaboration tools, AR/VR systems, and other in-room technologies.
• Communication Excellence: Possess executive presence coupled with strong written and oral presentation skills.

• Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or equivalent educations or professional experience and/or qualifications
• Background in audio/visual and technical innovation methodologies
• Experience in the development of operational procedures, and an aptitude to develop performance measures to quantify service performance
• Experience supporting C-suite executives with technical and strategic needs of the business
• Ability to follow standards, processes, and procedures within the scope of Deloitte ITS
• Ability to effectively communicate in both written and verbal formats to Deloitte leadership, clients, and vendors
• Experience in exponential technology applications, data analysis and visualization, or other technical expertise
• Experience fostering a cooperative team environment, and viewed as a “team player” who understands the culture and how to be effective in it
• Energy, Resources, and Industrials industry familiarity (e.g. Oil, Gas, Chemicals, Power, Utilities, Renewables, Manufacturing and/or Construction, etc.)
• Demonstrates a client-service attitude and aptitude